Jay-Ann is 20 years old, a single mother with a 3-year-old child, and a first-timer working abroad with 2 years of local experience in the Philippines as a maid. She is skilled in all household chores such as cleaning, washing, and ironing, and can take care of children aged four years and above. She can assist in the kitchen and is willing to learn, and although she has no experience in taking care of pets, she is open and willing to learn.